Join Our Team - Ticket2Attraction

Ticket2Attraction is a Thai online platform offering special-priced tickets and travel experiences across Thailand. Officially launched in 2018, we’ve grown rapidly and earned the trust of both Thai and international customers.

We believe in caring, attentive, and sincere service—because we want every traveler to have the best possible experience. And none of this is possible without a great team. That teammate could be you.

We are hiring for the following positions:

Social Media & Content Executive

Ticket2Attraction.com (Global Connector Co., Ltd.) is looking for a Social Media & Content Executive to help us turn stories, visuals, short-form videos, and creative ideas into inspiring content that motivates people to travel.

Join us in building one of Thailand’s most trusted travel brands.

You'll be responsible for managing our social media presence, creating engaging and credible content, growing our online community, and directly contributing to the brand’s growth.

Key Responsibilities

Content Planning & Social Media Management

• Plan and manage monthly content calendars for TikTok, Instagram, Facebook, and LINE OA, aligned with social media trends and company campaigns.
• Create daily content, including content ideation, copywriting, caption writing, and basic short-form video production (Reels/TikTok).
• Take photos and create simple graphics using Canva or similar tools.
• Develop compelling travel and activity-related content that aligns with the brand voice and marketing objectives.

Community Management

• Engage with followers by responding to comments and messages across social media channels.
• Monitor conversations and perform social listening to understand audience sentiment and trends.

Influencer & UGC Coordination

• Coordinate and manage relationships with KOLs and influencers.
• Encourage user-generated content (UGC) from customers and creators.
• Introduce and promote the company's Affiliate tools to influencers and followers (excluding full Affiliate program administration).

Cross-Functional Collaboration

• Work closely with the SEO Specialist to ensure content direction is aligned with overall marketing objectives (SEO execution is not required).
• Collaborate effectively with other teams across the organization.

Performance Monitoring & Optimization

• Track content performance, engagement, reach, and follower growth.
• Prepare reports, analyze results, and continuously optimize content strategies based on data and insights.

Qualifications

• Bachelor's degree in Communications, Digital Media, Marketing, or a related field (or an outstanding portfolio demonstrating relevant skills).
• 2–4 years of experience in social media management and content creation, with a portfolio showcasing actual work.
• Excellent Thai writing and communication skills.
• Strong understanding of social media trends and Thai consumer behavior.
• Ability to independently shoot and edit short-form videos using tools such as CapCut.
• Creative mindset with strong storytelling skills.
• Proficient in using AI tools to improve productivity and content creation.
• Able to evaluate, refine, and quality-check AI-generated outputs before publishing.
• Open to learning new technologies and identifying the right AI tools for different tasks.
• Strong understanding of content performance metrics, including engagement, reach, and follower growth.
• Team player with a proactive attitude and the ability to manage multiple projects simultaneously.

Nice to Have

• Experience in the travel, lifestyle, e-commerce, or startup industries.
• Basic knowledge of paid social advertising (Boost Posts / Meta Ads).
• Experience with influencer marketing campaigns.

What You'll Get

• Opportunity to build and grow a leading travel brand through creative content and strategic storytelling.
• Close collaboration with company leadership.
• Competitive salary, performance-based bonuses, and clear career progression opportunities toward Senior or Lead roles.
• A small, agile team environment with fast learning opportunities and significant growth potential.
• The chance to grow with a company that is expanding across Asia.

Important

Please send your Portfolio or examples of your previous work to [email protected]

Customer Service Agent & Operation Support (Online Travel Agent)

Key Responsibilities:

• Customer Inquiry Management:Respond to customer inquiries via email, phone, and chat applications promptly and professionally.Provide clear, concise information to customers regarding tour packages, pricing, availability, and other services.
  • Respond to customer inquiries via email, phone, and chat applications promptly and professionally.
  • Provide clear, concise information to customers regarding tour packages, pricing, availability, and other services.
• Reservation Accuracy:Double-check all reservations, job records, and travel details to ensure accuracy.
  • Double-check all reservations, job records, and travel details to ensure accuracy.
• Customer Complaint Handling and Solutions:Address and resolve customer complaints in a timely and professional manner.Provide appropriate solutions and alternatives, ensuring customer satisfaction while maintaining relationships with stakeholders.
  • Address and resolve customer complaints in a timely and professional manner.
  • Provide appropriate solutions and alternatives, ensuring customer satisfaction while maintaining relationships with stakeholders.
• Collaboration with Other TeamsWork closely with the marketing and product teams to ensure all product information (pricing, promotions, images) is up-to-date and accurately represented in sales materials.Assist in promoting new tours, pricing, and special offers to customers.Coordinate with suppliers to ensure smooth operations and timely support for customers experiencing on-site issues.
  • Work closely with the marketing and product teams to ensure all product information (pricing, promotions, images) is up-to-date and accurately represented in sales materials.
  • Assist in promoting new tours, pricing, and special offers to customers.
  • Coordinate with suppliers to ensure smooth operations and timely support for customers experiencing on-site issues.

Qualifications 

• Proficient in English and Thai (verbal and written).
• At least 2 year of experience in tour operations, travel consultants or customer service in the tourism industry.
• Strong sales and negotiation skills to promote, sell, and close tour packages while negotiating with suppliers.
• Excellent communication skills to effectively interact with customers, suppliers, and colleagues.
• Attention to detail in organizing itineraries, bookings, and transport arrangements for smooth tour execution.
• Strong problem-solving abilities to address issues quickly and efficiently.
• Time management and organizational skills to handle multiple tours, clients, and tasks simultaneously.
• Team player with the ability to collaborate effectively.
• Can-do attitude with a proactive approach to challenges.
• Shift Rotation

Personal Attributes

• Passion for Travel: A genuine interest in travel and exploring new destinations can enhance your ability to sell tours and connect with clients.
• Teamwork: Ability to work well with other team members, guides, drivers, and vendors.
• Adaptability and Flexibility: Travel plans may change unexpectedly, so being flexible and adaptable is important.
• Attention to Customer Needs: Being able to understand the desires and preferences of customers and tailoring tours to meet their needs.

Tour Operation & Business Support

Ticket2Attraction.com (Global Connector Co., Ltd.) is looking for a Tour Operation & Business Support professional who is passionate about delivering exceptional travel experiences to customers worldwide. In this role, you will be responsible for tour operations management, supplier coordination, OTA reservation management, and developing new travel programs in collaboration with the Business Development team to expand market opportunities and drive business growth.

We are seeking someone with experience in tour operations, a strong service mindset, excellent problem-solving skills, and the ability to communicate effectively in both Thai and English. You will have the opportunity to learn, grow, and thrive in an organization driven by AI-powered solutions and online systems.

Key Responsibilities

• Coordinate with transportation providers, tour guides, hotels, restaurants, and other travel suppliers.
• Manage and verify bookings from all sales channels (Direct and OTA), and issue related documents and vouchers through the company system.
• Monitor product listings, pricing, and inventory availability across OTA platforms, ensuring data accuracy and preventing overbooking.
• Support the Business Development team in creating tour programs and expanding the customer base.
• Calculate costs, prepare pricing, itineraries, and quotations, and coordinate with the sales team for customer proposals.
• Reconfirm travel details with customers, including schedules, meeting points, and travel conditions prior to departure.
• Handle operational issues and emergency situations, such as schedule changes, transportation delays, weather-related disruptions, and customer complaints.
• Collect customer feedback and evaluate service quality to continuously improve operational efficiency and customer satisfaction.

Qualifications

• Fluent in both Thai and English (written and spoken).
• Minimum 1–3 years of experience in Tour Operations, Travel Agency, or related fields.
• Experience managing reservations through OTA platforms such as GetYourGuide and Viator will be an advantage.
• Strong organizational, planning, and task management skills.
• Ability to solve problems effectively and make sound decisions under pressure.
• Customer-oriented with a passion for delivering excellent service.
• Proactive, self-motivated, and capable of managing tasks independently.
• Positive attitude with a willingness to learn, adapt, and continuously improve.
• Strong communication and coordination skills, both internally and with external clients and partners.

How to Apply

Interested candidates are invited to submit their Resume/CV, a recent photograph, and expected salary to: E-mail: [email protected]

Benefits

• Annual vacation leaves starting from 6 days per year up to 14 days per year
• Social security
• Group health insurance
• Annual salary adjustment according to company regulations.
• Annual bonus based on performance
• Courses to promote employees' skills to advance in their careers.
• Annual outings, activities, and parties organized by the company
• Rest and recreation area: games room, pool table, ping pong table, and various games For employees to relax and have fun.
• Employees privilege to visit attractions and activities across Thailand.

Workplace Location

111 True Digital Park West, Unicorn Building, 10th Floor, Room No. 1003/1, Sukhumvit Road, Bang Chak, Phra Khanong, Bangkok, Thailand